Terms and Conditions
PAYMENTS AND CANCELLATIONS
To help avoid any confusion or disappointment, please read the following information.
For all reservations a valid Visa or Mastercard will be required on check-in. Your card details will be held securely, on file, as security for unpaid balances, damages or extra cleaning charges that may be incurred.
Balance is payable on arrival. Exceptions being peak season.
Peak periods will require the balance to be paid before arrival.
Cancellations or changes advised within 7 days of arrival: no refund.
Cancellations or changes between 8 and 28 days of arrival: your deposit will be held in credit in your name, to be used within 12 months of the date of cancellation. Credit not used within 12 months will be forfeited.
Cancellations or changes outside 28 days of arrival: deposits will be refunded, less $25 cancellation fee.
Exception being peak seasons where no refunds will be given if there are cancellations or changes after 30th September. This also applies to bookings made after 30th September.
The quoted tariff is based on the number of persons provided at the time of booking. Extra charges will apply for additional guests. Please note occupancy limits apply.
We suggest you take travel insurance to cover any unexpected event that may change you holiday plans. Examples of unexpected events may include bad weather, death in the family, transport difficulties, or severe emergencies e.g. flood or fire.
Cover-More Travel Insurance offers a cancellation insurance product but please research thoroughly to ensure that you are protected against all issues.